If you are completely not satisfied with your purchase (damage during shipment or wrong item/ type/ shade/ etc) you may return it within seven(7) calendar days of delivery for a refund or replacement.
- Returned item must be in its original condition along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.
- You have proof of purchase (order number, buying invoice, delivery note or bank statement).
- Seven(7) calendar days are counted from the date you receive the merchandise.
- All sealed items must not be opened.
- The product must not have been used or installed or had any data inputted.
- Buyer will be responsible for any charges incurred in returning the item back to us.
- Delivery charges are non-refundable (if any).
- Prior to any return, please contact us first for return address and return procedure.
- We reserve the rights for final decision making.
- If you encounter any problems in one of your purchased products from us or you could not find the answer to your problem in our page, don’t worry. Please email us and we’ll get back to you as soon as possible.
Any other inquiries please email to firstname.lastname@example.org
Please complete the form below to request an RMA number.